Shipping Requirements

Shipping Requirements 2017-05-28T00:23:51+00:00

IMPORTANT NOTICE TO SEWAH CUSTOMERS

Please inspect pink order acknowledgement for errors and/or missing information.  Incorrect information should be reported immediately to Sewah Studios, Inc. by calling (740) 373-2087  M-F  9am-3pm.

 

SEWAH SHIPPING POLICY AND REQUIREMENTS

 

Sewah Studios products are sold “freight prepaid” delivery to a commercial location via LTL freight carrier.  Orders sent to a non-commercial address, deliveries requiring special handling, or orders submitted with errors which require reconsignment are subject to additional charges.

  • Commercial Address – Freight is prepaid to a commercial location with loading access or curb-side service. Any other location such as: apartment, private residence, estate, farm, school, college, church, rectory, day care, camp, public storage facility, government site, construction area, parks, or high-cost delivery regions are subject to additional charges.
  • Delivery/Unloading Service – Unloading service does not include furnishing or use by the driver of any special unloading equipment such as:  a forklift or a hydraulic lift gate. Additional charges will be applied if any other service is requested at the time of delivery. 
  • Shipment Notification – Upon request, Sewah will notify the customer when their product has been shipped. This notice will allow 24 to 48 hours before the customer can expect the shipment. The carrier will not notify the customer prior to delivery unless difficulty finding the location should occur.  Delivery by appointment can be arranged at an additional cost.
  • Address Quality – Please understand that the shipping address is vitally important to the freight company.  If the customer gives incorrect or inaccurate information the shipment will be delayed and additional charges will be applied.

Sewah reserves the right to bill customer accounts for freight costs that exceed our normal “prepaid delivery” amount.  If you think the address provided will cause additional charges, please contact Sewah for instructions and/or options to minimize this charge.  Sewah Studios will continue to provide “prepaid freight” services to all addresses which qualify.  Thank you!